Frequently Asked Questions

The following are frequently asked questions and the corresponding answers. If you have further questions, feel free to  contact us.

What are your hours of operation?
Monday - Thursday: 10 a.m. to 8.p.m, Friday: 10 a.m. to 5 p.m., Saturday: 10 a.m. to 2 p.m.

How do I get a library card?

One library card is used for all the libraries in Kent,New Castle, and Sussex Counties.  Library cards are free to Delaware residents or non resident property owners (must be able to show a current property tax receipt).  Visit any library with a valid photo ID and fill out the form.  Your card will be issued by the library staff. If you have lost your library card, there is a replacement fee of $2.    Visitor cards are available for those persons who do not have a Delaware issued id.  The visitor card is valid for one month.  The user may  check out items a limited number of items with an visitor card.  The current fee for an visitor card is $10.

What is my pin number?

Your pin number is usually a 4 digit number assigned to or chosen by you when you received your library card.  Your pin number is used for placing a hold, accessing the databases on the lib.de.us site, and logging on to the internet.  It is not printed on your library card although some libraries do issue a small piece of paper with your pin written on it. 

Due to the security issues, a pin number can not be given to you over the phone. If you have an email address in your library record, the pin can be sent to that email address.  But if your email address is no longer valid or there is no email address in your library record,  you would need to visit any public library in Kent or Sussex County and present a valid photo id and then staff can look up your pin number for you. 

What is the meeting room policy? The Georgetown Public Library Board of Commissioners (Board) is the owner of the library building located at 123 West Pine Street and has the sole jurisdiction for use of its facilities.   The meeting rooms are available for use by any non-profit, non-political informal group or formal organization that is civic-oriented in function and nature, after approval of the Board.  The Board will evaluate all applications, and the Board reserves the right to reject any application for meeting room use that is not consistent with this policy. The Board also reserves the right to cancel any previously granted permission for violation of this policy. 
 
The Board neither endorses nor approves the viewpoints of those groups or organizations holding meetings or programs in the meeting rooms. Library use shall have precedence over any requests for use of the meeting rooms, and activities in the meeting rooms shall not interfere with normal library operations. 
 
In the event of an emergency or weather closing, the Library will not remain open for meeting room use, and the fee will be refunded. When the Library closes due to an emergency or weather conditions, the Library will notify the group or organization’s contact person. It is the responsibility of the group or organization to notify their attendees of the cancellation. By order of the Fire Marshall, the large meeting room capacity is limited to 200 people. 
Room Size
Rental Period
Non-Profit
For Profit
Large
One-half day (4 hours or less)
$25.00
$150
 
Full day (More than 4 and up to 8 hours)
$50.00
$300
Medium
One-half day (4 hours or less)
$15.00
$75
 
Full day (More than 4 and up to 8 hours)
$25.00
$150
Small
One-half day (4 hours or less)
Donation requested
$37.50
 
Full day (More than 4 and up to 8 hours)
Donation requested
$75.00
 
The Board reserves the right to adjust the rental fees listed above depending upon the size of the meeting, use of kitchen facilities, and purpose of the meeting.
 
REQUESTS TO USE MEETING ROOMS
 
Requests for meeting room use can be only made by written application using the form available in the library or on the Library web site. Only requests for a reservation for a date no more then three months in advance of a meeting will be accepted. No telephone applications will be accepted. Reservations will be made a first-come-first served policy after library programs are accommodated. A copy of the Georgetown Public Library’s rules for meeting room use will be provided to all applicants. 
 
Payment for use of a Meeting Room must be received be at least 7 days in advance of use of the Meeting Room. Checks should be made payable to the Georgetown Public Library. Refunds may not be made if the meeting is cancelled less than 24 hours before the scheduled date. Should the payment not be received 7 days prior to the day of the meeting, the reservation will be cancelled.